Family Kicked out of AirTran Flight Due to Toddler Temper Tantrum
Filed in archive In the Spotlight by Melissa Petri on January 24, 2007

But, hey, that is exactly what happened to 3-year old Elly Kulesza and her parents, Julie and Gerry.
AirTran Airways decided to ask the Kulesza family, who were headed home to Boston on Jan. 14 from Fort Myers, to deplane after Elly refused to take her seat before take-off.
Later, AirTran apologized and refunded the cost of their tickets. They were also offered -- which they later refused -- free airline tickets
to the destination of their choice.In my opinion, AirTran had valid reasons for asking them to get off the plane. The plane was apparently already running late and the fact that Elly refused to take her seat would have delayed the flight even more.
Sure, some of the passengers were sympathetic but there are other passengers to consider, as well, who may have made plans based on the published arrival time.
Sure, it's typical for a 3-year old to have a temper tantrum but if this tantrum means that a whole plane is delayed, then action had to be taken.
The action taken, though, could have been softened with a more tactful request. The "we don't differentiate between 3 and 33" comment should not have been uttered at all.
I am a mother of 2. I have traveled many times with my kids in tow (4x RT long-haul Asia/Europe and 3x RT 2-hour flights) and I know exactly how it is when they start misbehaving. However, I also am aware that special "treatment" given to toddlers and babies have reasonable limits. Hence, my above sentiment.
My two cents.
What about YOU? Do let me know your thoughts. I am sure there are others who think otherwise.
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